Blake Collections
Blake Collections has 21 years’ experience in the field of consumer debt, together with a wide range of applications, enhances your process of debt collection.
Blake Collect has a significant range of collection solutions, focussing on the Retail, Financial Services, Medical and Telecoms sectors. Blake Collect’s reputation and experience in collections makes them a market leader in debt recovery and the perfect solution for arrear or consumer debt collection.
With the ever changing environment, Blake Collect required a company who would be able give them a broad base of Information Technology services and solutions.
Interactive Solutions has provided Blake Collect with the following tailored software solutions to assist them to effectively and efficiently manage the full collection process:
- APT Software – Debt Collection Suite used to effectively manage Debtor’s books and collection agents alike.
- TMS – Telephone Management System
- IS911 – Online Incident Logging & Change Request Management System
- Blake Online – an Online Business Tool empowering businesses to manage their debt collection with the expertise of Blake
- Account Manager – an Online Business Tool empowering Debtors to manage their Blake Identity debt without receiving a phone call from Blake Collect call centre.
- SMS Manager – Manages the sending and receiving of SMS through SMS Service Providers
- BI – Business Intelligence Solution and consulting using Qlickview
Apart from the above tailored software solutions Interactive Solution also provides Blake Collect with Operation and Technical Services ensuring minimal down time within their complex environment.
The vital partnership has not only assisted in keeping Blake Collect as leader in their business sector but has helped leveraged Interactive Solutions as industry leaders.
