Telephone Management System (TMS)

Telephone Management System (TMS) is a web based product which allows for the cost management and logging of all calls made on a PABX.

 
The system allows users to update the call costing mechanism and allocate extensions by department. This means the exact cost of calls made by department and by individual can be tracked. It has an integrated management capability and can assign users, extensions and call costs.  It also allows for flexible call costing with options for peak and off peak.
 

•   Manage company’s telephone calls.

 

•   TMS logs all calls made by the pabx

 

•   It will then cost the calls individually for reporting purposes.

 

•   It allows reports on user or department level.

 

•   It allows central maintenance of extensions for cost reporting

 

•   It allows backdating of changed Cost rates

 

•   It can report on Line abuse through specific parameters

 

•   TMS Supports local and international costing.

 

•   TMS supports Voice over IP(VOIP) and Telkom call more time.

 

•   We have designed TMS to be flexible call cost reporting software that can manage data directly from a PABX.

 

•   Our business analysts will offer consulting services to understand your business process and design call costing initiatives based on this